Shipping & Returns
Shipping for any order costs $9.95 for any country!
All photos are shipped in strong cardboard envelopes. This ensures your photos reach you in perfect condition.
All posters are shipped in strong plastic tubes to ensure your posters reach you in perfect condition.
Our standard processing time for all orders is approximately 1-2 business days. Shipping time for any orders shipped via registered Air Mail is 5-10 business days. Thus, to get an accurate idea of the total delivery time for your order, please consider this simple equation: PROCESSING TIME + SHIPPING TIME = DELIVERY TIME
IcePoster.com is committed to delivering high quality products, and your satisfaction is 100% guaranteed!
If you happen to be not completely satisfied with the quality of the product (if it contains defects or flaws), you may return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Please note that shipping charges will not be refunded.
To return your item(s) please pack them in the original tube or cardboard envelope. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.
For returns, contact us at: email@example.com
Since all items are custom-made, you can cancel your order only if it has not been processed. To cancel an order, please, email your request and your order number to firstname.lastname@example.org
Unclaimed or Undeliverable Parcels
If the parcel is returned to us on the grounds of being unclaimed or undeliverable because of the wrong address, re-shipping is possible only at the cost of a customer.